FAQS

Search through our frequently asked questions here, if you have any further inquiries please don’t hesitate to contact us personally via DM on Instagram (@designersalestore) or emailing us at sales@designersalestore.co.uk

Q: Are your items 100% genuine?
A: Yes. Every item we sell is genuine, unworn and authentic.

Q: Do you ship worldwide?
A: Yes. We ship worldwide with a 3-5 working day delivery wait.

Q: Do you have a shop?
A: No. We are currently a web based retailer selling our products via our website and social media accounts

Q: Do you offer full refunds?
A: We offer exchange only or a credit note, no cash refunds sorry. Especially for items we have sourced from other providers for you.

Q: How long is delivery?
A: All orders must be received before 2pm to be sent out the same day. From this point delivery will take 2/3 working days.